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Data Sheet: Team Edition

Users Embrace Web Simplicity

Team Edition is your best option if you are a small business looking to garner efficiencies through technology solutions. Begin to understand the power of Salesboom CRM by using functionality to track employee activity, manage your customer relationships, and encourage efficiencies through collaboration among teams in different business lines.

100% Service, Guaranteed – 0% Software Maintenance

Team Edition can easily automate and amalgamate information and activities relating to Lead and Account Management, Contact Management and Forecasting/Reporting/Analysis. As a small business or a business beginning to explore the benefits of an on-demand CRM Solution, step away from costly software maintenance in the form of deployments, upgrades, training and support. Team Edition is delivered via the web with seamless maintenance and upgrades that include supporting services via a Salesboom Service Level Agreement.

New Age of Communication

The international standard for communications today is the Internet. For companies engaged in a transition to on-demand services, it is possible to consider opportunities to get information out efficiently to teams and partners in a cost efficient, modern manner. Your organization can work in real-time without being tied to spreadsheets and databases that reside on somebody's hard-drive, somewhere.

The Salesboom Web Services API is an industry standard in on-demand services. Unlike many other on-demand applications, Salesboom offers many automations built in as a standard configuration, avoiding the cost and complexities of adding basic services to a skeletal framework.

Team Edition Process Improvements:

	Team Edition Process Improvements:
Customer Service / Support	Team Edition delivers capacity for managing customers throughout the many phases of the relationship.
Secure, Scalable Online Infrastructure	Team Edition employs Role Hierarchy to restrict record access, record controls for Private, Public Read/Write, Public Read/Write, User Security Profiles with a customizable workflow. Additional tools include real-time alerts and User IP and time based login restrictions. All services that excel in providing very granular access to system and contents based on operational requirements.
Rapid Deployment	Basic Roll out can happen within a couple of weeks, customization requires consultation with Professional Services before a roll-out date can be set.
ROI	It is entirely possible to add any process components requested, but it is not strictly necessary. This is an important consideration when factoring in ROI in the context of your business improvements.
Reporting/ Analysis	Use on-board, intuitive, dashboard tools to create real-time reports and perform accurate up-to-date analysis.
Easy Customization	Customization is easy on many different levels: Enterprise, User, Interface, Legacy, and more. There are no limitations.
Usability	Professional Edition employs AJAX and Comet programming to deploy very versatile tools, such as online notes and Rolodex type functions for quick and easy updates to files.
Legacy Connectors	Professional Edition has built-in connectors that permit outside applications to connect to the CRM. Connectors are pre-built for applications such as SAP, Siebel, Microsoft; TIBICO integrations are also possible in this edition.

Salesboom is available via the Internet 24 hours a day, 7 days a week. The service comes with a Service Level Agreement including access to the system monitoring tool.

Once you have determined that the Team Edition is what you need for your operations. Contact Sales and they will arrange consultation with the Technical Team and/or Professional Services as required.

About Salesboom

SalesboomTM is a world leader in delivery of on-demand Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) solutions.

Salesboom has over 28,000 subscribers from around the globe, ranging from SMB to Fortune 500 customers, in over 154 countries around the world. Salesboom.com solutions drive innovation, enable business realignment, and enriches customer relations across the enterprise.

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