Small business CRM Industry Analysis

Not convinced that the end is near? Don't take our word for it. Check out what these industry professionals are saying about the Oracle / Siebel merger, and what it means for the IBM dependant Siebel on demand hosted CRM software system:

Mark Hall, editor at large for Computer World weighs in with his opinion on the future of Siebel's CRM On Demand, stating "Oracle's move to buy Siebel guarantees one thing: Siebel CRM on Demand is toast. After all, why on earth would Oracle support a product that is designed to run on IBM's DB2 database? Trust me, it won't."

Some other analysts shared that view. SG Cowen & Co. analyst Peter Goldmacher called Oracle's Siebel CRM On Demand takeover "a dream come true" for other on demand hosted CRM software providers; he forecasts in a research note that the deal will lead to turmoil in Siebel's CRM On Demand sales organization and prompt a number of its top sellers to look elsewhere for work.

"Siebel's own ignorance about the future of its CRM applications is causing concern among customers, Martyn Tinsley (Siebel development and support manager at the Leeds City Council) said. 'At the moment we don't have enough information. We contacted Siebel, and they said they don't know what is going to happen yet. An issue we have is that Oracle ceases support for new products very quickly and Siebel supports old applications for a long time, so there is this difference in mentality of the two suppliers."

-news.com: "Oracle takeover spooks some Siebel users" by Karen Gomm

Sheryl Kingstone, an analyst for Yankee Group also predicts issues for the Siebel CRM On Demand service: "Oracle has much more incentive to optimize for their own software. I can certainly see this is going to be an issue going forward for DB2 customers," Kingstone said.

"It's going to be an uncomfortable relationship," added David Bradshaw, analyst for Ovum Ltd.

"Mark Pitcher, systems manager at the Rotherham Metropolitan Borough Council, acknowledged that he is also very concerned about the acquisition, which could force him to migrate to another supplier.

-news.com: "Oracle takeover spooks some Siebel users" by Karen Gomm

Don Tennant, also a writer for Computer World, writes "Of course, Oracle is still grappling with the integration headaches stemming from its acquisition of PeopleSoft and, by extension, J.D. Edwards, so dealing with the integration of Siebel CRM On Demand at the same time is only going to make those headaches throb more."

With companies like Yankee Group (http://www.yankeegroup.com) raising doubts about Siebel CRM On Demand, you can see why Siebel On Demand customers are also worried stepping forward.

But don't despair. Now is the time to seize the moment and step forward into the future of on demand hosted CRM software with Salesboom's Small business CRM Software Revolution. We're offering a package to make your transition completely smooth, complete with 100% credit for existing Siebel CRM On Demand contracts, and complimentary data migration services. You can take Salesboom for a free CRM software 30 day test drive right now, with no obligation.

Only the captain is supposed to go down with the ship, not its customers. Let Salesboom's Small business CRM Software rescue you today - if you're not convinced, the industry professionals quoted above should give you the Oracle's outlook on your future as a Siebel CRM On Demand customer. With Salesboom, you'll have all the On demand hosted CRM Software, Web-based SFA, ERP software and CLM tools you need to succeed with your small business. Guaranteed.

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