Cloud CRM Software Support Center
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Cloud CRM SOFTWARE SUPPORT CENTER  
Training & Support Overview

Salesboom.com is committed to customer satisfaction. As our customer, we want to help you successfully manage your customer relationships. We're with you every step of the way, providing resources you need to ensure that your Cloud CRM system implementation is successful. World-class training and support is included as part of your salesboom.com package.

Online training courses and customer support are available for all Salesboom customers. Salesboom.com also offers training and support packages tailored to your specific organizational needs.

Support and Training Services

Check out the Training and Support center to find currently offered training classes. Just click the Training and Support link located in the upper right hand of the screen to view the training and support services offered to salesboom.com customers.

Customer Support

Salesboom.com realizes that the needs of customer's will differ from one organization to another. Therefore, several support packages are offered. Customer's can choose which support package best fits their organization's needs. From answering your user's inquiries to full administrative services, there's a support package that offers everything you need.

 Support Packages
Features Team Edition Professional Edition Enterprise Edition
Case Response Time 24 business hours 24 business hours 24 business hours
Case Limit 25 per month per user Unlimited Unlimited
Phone Access -- Regular business hours 24 hours a day, 5 days a week
Toll-Free Phone Access -- Canada and the U.S. only Canada and the U.S. only
Personal Customer Service Rep. -- -- 24 hours a day, 5 days a week
Administrative Services -- -- Salesboom.com performs all necessary administrative setup and maintenance on your behalf.
  Education
Cloud CRM Glossary
Data Sheets
Getting Started Guide
Product Demos
Cloud CRM Implementation Kit
Training
Table of Contents
Fast Track Program
Online Training
Free Cloud CRM Trial
FAQ's
Tutorials
Administrative
Export & Import
Introductory
Rollout
Cloud CRM Video Tutorials
Role Based Overview
Marketing User
Sales Manager
Sales Rep
Service/Support Manager
Service/Support Rep
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