✓ Award-Winning Cloud CRM Software Since 2003

Transform Contacts Into Revenue With Intelligent Contact Management

Centralize unlimited customer profiles, automate contact workflows, and access your complete database anywhere, anytime with Salesboom's cloud-based contact management software.

22+
CRM Innovation
3,500+
Businesses Worldwide
159+
Countries Served
24/7
Cloud Access

The Foundation of Powerful Customer Relationships

Online contact management software is the backbone and foundation of a powerful CRM platform. Salesboom delivers award-winning, web-based contact management that allows you to keep detailed customer profiles—from every interaction to their sales habits and needs—all in one easy-to-use platform.

Cloud-Based Platform

Our cloud CRM connects you to your complete client database anywhere and anytime, with no software to download or install. Access your contacts from any device with an internet connection.

Seamless Integration

Built for organizations of all sizes, our contact management system seamlessly integrates with popular office applications including Microsoft Outlook, giving you a complete view of key contacts.

Proven Worldwide

With over 22 years of CRM innovation, Salesboom serves companies in 159 countries worldwide, from small businesses to enterprise organizations.

Complete Contact Intelligence at Your Fingertips

Contacts are the core of any business. The more you know about your contacts, the more successful your business will be. Our platform enables you to manage all contact channels so each interaction is highly coordinated and contextual.

Comprehensive Contact Profiles

Store and access complete contact information including:

  • Standard fields: names, emails, addresses, and telephone numbers
  • Customizable fields that you define based on your business needs
  • Full interaction history across all touchpoints
  • Communication records including emails, calls, and meetings
  • Associated accounts, opportunities, and sales activities
  • Document attachments and shared files
  • Task assignments and follow-up schedules
  • Campaign participation and marketing engagement

You control what information you save about your contacts, creating a database schema that perfectly matches your business processes.

Intelligent Contact Organization

Consolidate all your contacts, leads, and clients into one central location with powerful organization tools:

  • Multilevel contact grouping allows you to categorize contacts as you see fit
  • Sort contacts by group, industry, region, or any custom criteria
  • Create custom views that display exactly the information you need
  • Use advanced filtering to instantly find specific contact segments
  • Tag contacts for easy identification and segmentation
  • Build dynamic contact lists that update automatically based on criteria
  • Zip code proximity search creates instant lists of contacts within a specific radius of any location—a Salesboom innovation

Automate Contact Management for Maximum Efficiency

Salesboom's contact management platform includes powerful automation capabilities that eliminate manual tasks and ensure consistent processes across your organization.

Intelligent Contact Routing

Workflow automation rules automatically assign contacts to the proper sales representative based on territory, industry, company size, or any custom criteria you define. New contacts are instantly routed to the right team member, ensuring fast response times and proper coverage.

Real-Time Alerts and Notifications

Receive instant notifications when contacts are created, edited, or require attention. Set up alerts for:

  • New contact creation from web forms
  • Changes to high-value contact records
  • Overdue follow-up tasks
  • Engagement milestones reached
  • Contract renewal dates approaching
  • Contact assignment changes

Self-Service Contact Capture

The Salesboom Contact Web Capture Tool enables self-service contact creation directly from your website. Prospects and customers can submit their information through web forms, automatically creating contact records in your CRM with no manual data entry required.

Mass Operations

Perform bulk operations on multiple contacts simultaneously:

  • Mass email campaigns to targeted contact segments
  • Bulk create, delete, or reassign contacts with intuitive tools
  • Update multiple contact records with a single action
  • Import contacts from other systems or spreadsheet lists
  • Export contact data from standard and custom reports with selected fields

Access Your Contacts Anywhere, Integrated With Your Tools

Salesboom's cloud-based architecture ensures your contact database is accessible 24/7/365 from any device with an internet connection. The platform is completely web-based and hosted by Salesboom, eliminating the need for on-premise servers or software installations.

Microsoft Outlook Integration

Native Outlook integration synchronizes contacts, emails, calendar events, and tasks between Salesboom and Outlook. Work in your familiar Outlook interface while CRM data updates automatically.

Mobile Access

Access your contact database from any smartphone or tablet with our responsive web interface. Update contacts, log activities, and view customer information on the go.

Real-Time Synchronization

All contact updates synchronize in real-time across all devices and users. Your team always works with the most current information, eliminating confusion and duplicate efforts.

Key Benefits of Cloud Contact Management

Experience measurable improvements across your entire customer relationship management

Centralized Data

All contact information in one accessible location eliminates scattered spreadsheets and disconnected systems.

Save Time

Automation eliminates manual data entry and routine tasks, freeing your team to focus on building relationships.

Increase Revenue

Better contact organization and faster response times lead to higher conversion rates and customer satisfaction.

Data Security

Enterprise-grade security protects your valuable contact data with encryption, access controls, and automatic backups.

Enterprise-Grade Security and Data Protection

Your contact data is your business's most valuable asset. Salesboom employs multiple layers of security to ensure your information remains protected, private, and always available.

Data Encryption

All data transmission is protected with SSL/TLS encryption. Contact information is encrypted both in transit and at rest, ensuring complete security.

Access Controls

Granular permission settings control who can view, edit, or delete contact records. Role-based access ensures users only see information relevant to their responsibilities.

Automatic Backups

Your contact database is automatically backed up multiple times daily. Disaster recovery capabilities ensure business continuity even in worst-case scenarios.

Audit Trails

Complete audit trails track all contact record changes including who made modifications, when changes occurred, and what was changed.

Compliance Ready

Built-in features support GDPR, CCPA, and other privacy regulations with data export, deletion, and consent tracking capabilities.

Reliable Infrastructure

Hosted in secure data centers with 99.9% uptime guarantee. Redundant systems ensure your contact data is always available when you need it.

Why Businesses Choose Salesboom Over ACT!, Goldmine, and Others

The contact management software market includes many legacy solutions like ACT! and Goldmine that require on-premise installation, lack modern features, and charge for every upgrade. Salesboom delivers a superior alternative purpose-built for today's cloud-first business environment.

True Cloud Architecture

Unlike desktop-based solutions that bolt on "cloud" capabilities as an afterthought, Salesboom was architected from day one as a cloud-native platform. This means better performance, seamless updates, mobile access, and zero IT overhead compared to legacy solutions.

Unified CRM Suite

Stop running side-by-side software products that cost thousands of dollars in updates, technical support, and user license fees. Salesboom combines contact management, sales automation, marketing, customer service, and ERP in a single unified platform with one login, one database, and one bill.

Continuous Innovation

Salesboom is constantly upgraded according to the needs of our customers and partners. New features, integrations, and capabilities are delivered quarterly at no additional cost. You never pay for an upgrade—they're all included in every subscription.

Transparent Pricing

No hidden fees, no vendor lock-in, no surprise charges. Predictable monthly pricing starts at just $14 per user with volume discounts available for larger teams. Compare this to legacy solutions that charge for software licenses, maintenance contracts, upgrades, and support incidents.

Risk-Free Evaluation

Try Salesboom completely free for 30 days with instant access and nothing held back. No credit card required, no strings attached. We put our money where our mouth is—evaluate the complete platform before making any commitment.

Proven Track Record

With 22+ years of CRM innovation and 3,500+ businesses across 159 countries trusting Salesboom, you're choosing a proven, stable platform that will be here for the long term. Many legacy competitors are struggling to adapt to cloud technology while Salesboom continues to lead with innovation.

Lower TCO Than Legacy Contact Management Solutions

The true cost of contact management software extends far beyond the initial price tag. When evaluating solutions, consider the total cost of ownership including implementation, maintenance, upgrades, support, and operational overhead.

Total Cost of Ownership Comparison

Traditional Software (ACT!, Goldmine, etc.)

Software license fees per user
Server hardware and infrastructure costs
IT staff time for installation and maintenance
Annual maintenance contracts (18-25% of cost)
Paid upgrades for new features and versions
Integration costs to connect with other systems
Backup and disaster recovery infrastructure
Mobile access requires additional add-ons
Per-incident support fees

Salesboom Cloud CRM

Single monthly subscription ($14/month/user)
Zero infrastructure costs—hosted by Salesboom
No IT overhead—we handle maintenance
Free automatic upgrades delivered quarterly
New features included at no extra cost
Native integrations with Outlook, QuickBooks included
Automatic backups and disaster recovery included
Mobile access included for all users
Unlimited support included with no per-incident fees

For most organizations, Salesboom delivers 40-60% lower total cost of ownership over a five-year period compared to legacy solutions, while providing superior functionality and user experience.

Ready to Transform Your Contact Management?

Stop wasting time with scattered spreadsheets and disconnected systems. Try Salesboom completely free for 30 days with instant access to the complete platform—no credit card required, no strings attached.

Salesboom's cloud-based contact management software provides businesses with a powerful, web-based platform to centralize customer data, automate workflows, and access complete contact profiles 24/7 from anywhere. Our award-winning CRM solution integrates seamlessly with Microsoft Outlook and other business tools, serving over 3,500 organizations across 159 countries with industry-specific capabilities for real estate, automotive, financial services, and more. With no software to install, free automatic upgrades, and unlimited support included, Salesboom delivers superior contact management at a fraction of the cost of legacy solutions like ACT! and Goldmine.

Explore Salesboom Editions

Discover powerful CRM editions to scale your business efficiently.

Professional Edition

A complete CRM suite with Marketing Automation, ERP integration, and Support tools — built for performance and value.

Explore Professional
Enterprise Edition

For large enterprises — automate workflows, unify data, and leverage analytics to drive strategic growth.

View Enterprise
Team Edition

Perfect for small teams starting with CRM — manage leads, track sales, and boost productivity with simplicity.

Discover Team

Sales & CRM Tools

Explore software tools for sales management, automation, intelligence, and unified CRM.

Sales Management Software

Manage sales teams and pipelines effectively with software designed for CRM-driven sales performance.

View Software
Outlook CRM Integration

Seamlessly integrate your CRM with Microsoft Outlook to sync emails, contacts, and tasks.

Explore Integration
Why Salesboom?

Learn what differentiates Salesboom from other CRM solutions — flexibility, scalability, and support.

Learn More
Unified CRM Platform for SMBs

Bring together your sales, service, and financial data within a single integrated CRM platform.

Explore Platform
Sales Automation

Automate repetitive sales tasks and improve team productivity through smart workflows.

Learn Automation
Sales Intelligence

Gain insights from data collected through CRM and sales automation, enabling informed decisions.

Read Insights