Turn customer support into a revenue-generating powerhouse with AI-powered automation, real-time analytics, and unified CRM platform
Years of CRM Innovation
Businesses Transformed
Countries Served
Customer Support
Traditional service models depend on manual processes, phone calls, emails, and spreadsheets that create silos, slow response times, and frustrated customers. These disconnected systems lead to operational challenges that impact your bottom line.
Wasted employee time on administrative tasks and manual data entry that could be automated, reducing productivity and increasing operational costs.
Lack of insights into key performance indicators (KPIs) and customer satisfaction metrics prevents data-driven decision making.
Missing upsell and cross-sell opportunities during every customer interaction, leaving revenue on the table.
Disconnected systems result in frustrated customers, declining retention rates, and increased churn that erodes profitability.
Forward-thinking organizations are transforming service into a revenue-generating growth engine through integrated CRM technology.
Our unified Revenue Lifecycle Management (RLM) engine connects sales, marketing, and service teams seamlessly. By analyzing service interactions, the platform identifies upsell and cross-sell opportunities, turning every customer conversation into a potential sale.
By integrating customer history, preferences, and AI-powered sentiment analysis, the system enables proactive service that reduces churn and strengthens long-term relationships. Every interaction is logged, giving agents a complete 360-degree view that empowers truly personalized service.
Empower your customers with tools that provide transparency, convenience, and control—reducing support costs while improving satisfaction.
Branded, mobile-friendly portal where customers can log tickets, upload images, track progress, and access FAQs anytime, from any device. Easy 24/7 access ensures customer convenience.
From ticket creation to job completion, customers receive instant updates and can track technicians live with Google Maps integration, providing full transparency and reducing uncertainty.
Searchable knowledge base and FAQ engine deflects repetitive inquiries, reducing inbound calls and freeing agents for complex, high-value issues that require human expertise.
Leverage artificial intelligence to simplify operations, boost team morale, and reduce repetitive tasks so employees can focus on relationship building and high-impact problem solving.
Automatically scores incoming requests based on urgency, customer value, and sentiment analysis to ensure critical issues receive immediate attention.
Assigns tickets to the right expert instantly based on skills, availability, and workload, ensuring efficient resolution and customer satisfaction.
Detects customer dissatisfaction before escalation, enabling proactive retention efforts and preventing churn through timely intervention.
Suggests next best actions, drafts responses, and optimizes technician schedules automatically, empowering your team with AI-powered assistance.
Empower your field technicians with mobile CRM capabilities that ensure accurate data capture, faster billing, and first-visit resolution.
With Salesboom's mobile CRM, technicians can manage tickets, generate quotes, and capture signatures directly from the field—no separate app required.
The CRM system centralizes all service data, providing leaders with actionable insights through dashboards and KPI tracking.
Track ticket volumes, resolution times, and employee productivity with live data that supports strategic decisions and continuous improvement.
Monitor customer satisfaction across all touchpoints with AI-powered sentiment analysis that identifies trends and potential issues early.
Gain visibility into revenue trends across service and sales functions, identifying patterns and forecasting future needs with precision.
At the core of exceptional service is understanding what customers truly want, need, and fear—and addressing each through proactive, data-driven support.
Easy, 24/7 access to log tickets, upload photos, and track progress from any device with real-time alerts and live technician tracking.
Automated ticket routing sends requests to the right expert instantly with structured, consistent workflows that build confidence.
Unified records ensure no ticket is ever lost, with connected data across departments and on-site quoting for upfront pricing clarity.
Salesboom's service CRM software mitigates common risks that erode profitability through intelligent automation and centralized records.
Through intelligent automation and comprehensive data capture, your service team operates with confidence and compliance while reducing exposure to common business risks.
Salesboom helps businesses turn service into growth with a unified CRM that connects teams, automates workflows, and improves customer experience.
Single platform for sales, service, and marketing eliminates data silos and improves collaboration across teams.
In-house development ensures regular updates with AI-driven features released quarterly to keep you ahead.
Easy Outlook 365 and QuickBooks integration means faster adoption and immediate productivity gains.
Lower total cost of ownership with no vendor lock-in and transparent, predictable pricing from $14/user/month.
People-as-a-Service model provides dedicated experts who understand your business and ensure success.
22+ years serving 3,500+ businesses across 159 countries with industry-leading customer satisfaction.
Salesboom's CRM is designed to grow with your business with modular architecture and seamless integrations.
Industry-specific workflows and configurable modules adapt to your unique business processes and requirements.
Open architecture allows seamless integration with existing tools including Outlook 365, QuickBooks, and ERP systems.
Configurable dashboards and automation rules let you tailor the system to your exact specifications without coding.
AI-driven features updated quarterly ensure your service operation remains agile, connected, and ahead of the competition.
Transform your customer service into a profit-driving powerhouse. Empower your teams with AI, automation, and real-time data, all in one unified CRM platform.