Traditional service models create inefficiencies that drain profitability and frustrate customers
Employee hours lost to administrative tasks and manual processes
No real-time insights into KPIs and team performance
Missed upsell and cross-sell opportunities in every interaction
Declining customer satisfaction and retention rates
Turn every customer interaction into a revenue opportunity
Unified Revenue Lifecycle Management (RLM) connects sales, marketing, and service teams. Analyze service interactions to identify upsell and cross-sell opportunities, turning every customer conversation into a potential sale.
Integrated customer history, preferences, and sentiment analysis enable proactive service that reduces churn. A complete 360-degree view empowers truly personalized service that strengthens long-term relationships.
Empower customers with transparency and convenience
Mobile-friendly portal where customers can log tickets, upload images, track progress, and access FAQs anytime from any device.
Customers receive instant alerts and can track technicians live with Google Maps integration, reducing uncertainty and improving satisfaction.
Searchable knowledge base deflects repetitive inquiries, reducing inbound calls and allowing agents to focus on complex, high-value issues.
Empower your team with intelligent automation
Automatically scores incoming requests based on urgency, customer value, and sentiment for optimal response times.
Instantly assigns tickets to the right expert based on skills, availability, and workload for faster resolution.
Detects customer dissatisfaction before escalation, enabling proactive intervention to retain valuable customers.
AI suggests next steps, drafts responses, and optimizes technician schedules to boost productivity.
By reducing repetitive tasks, employees can focus on relationship building and high-impact problem solving.
AI automation doesn't replace your team—it amplifies their capabilities and improves job satisfaction.
Mobile CRM that transforms technician productivity
View and update job details, customer history, and service notes in real time from the field.
Capture before-and-after photos for accountability and quality assurance directly in the app.
Order parts or inventory instantly from the field to reduce return visits and delays.
Generate quotes, capture signatures, and create invoices on-site for faster billing and payment.
Salesboom's mobile CRM empowers technicians to manage every aspect of service delivery without separate apps or complex integrations.
This field mobility ensures accurate data capture, faster billing, and first-visit resolution—all key drivers of customer satisfaction and profitability.
Address what customers truly want, need, and fear through proactive, data-driven support
By managing customer wants, needs, and fears through automation, AI, and transparency, businesses turn service interactions into moments of confidence and connection rather than frustration.
Centralized service data provides actionable insights through dashboards and KPI tracking
Track volumes, resolution times, and patterns to identify bottlenecks and optimize workflows.
Monitor employee productivity, customer sentiment, and service quality with live dashboards.
Analyze revenue trends across service and sales functions to identify growth opportunities.
Mitigate common risks that erode profitability and customer trust
AI detects negative sentiment early, enabling proactive retention strategies.
Automation eliminates manual handoffs and redundant processes.
Unified RLM links service data to sales growth opportunities.
Comprehensive data capture provides an irrefutable audit trail.
A proven partner in service transformation since 2003
Single platform for sales, service, and marketing. No more data silos or disconnected systems.
In-house development ensures regular updates and cutting-edge features without vendor lock-in.
Seamless Outlook 365 and QuickBooks integration for faster adoption and lower costs.
Affordable pricing with no vendor lock-in. Own your data and control your destiny.
People-as-a-Service provides dedicated consultants, trainers, and developers.
Over 20 years helping thousands of businesses transform service into revenue.
Empower your teams with AI, automation, and real-time data. Turn customer support into a profit-driving growth engine.
Call +1-855-229-2043 | Email sales@salesboom.com
Discover how you can reduce costs, boost loyalty, and unlock new revenue streams through intelligent service transformation.
