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on demand hosted CRM software / web-based SFA instant messenging service software

On Demand Customer Facing and Back office solutions integrated across your company in real time.

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  Hosted CRM Solutions:
Marketing Automation Solo Team Professional Enterprise
  Campaign Management  
  Mass Email  
included
included
  Marketing Collateral  
  Auto Response Email included
included
Sales Force Automation (SFA)
  Lead Management
  Contact Management
  Account Management
  Opportunity Management
  Quote Management      
  Product Database  
  Contract Management  
  Forecasting
  Commissions Management  
$
Customer Service & Support
  Case & Incident Management  
  Solution Management  
  Knowledge Base Management  
  Contact Center - CTI, IVR, VOIP  
Business Intelligence & Analytics:
  Custom Reporting & Analytics
  Dashboard Reporting
Collaboration:
  Shared Calendar  
  Instant Messaging  
  Web Self-Service  
  E-mail Supervision & Retention  
$

  Other solutions:
Complete Customization  
Web Site Integration  
Document Management
Profile Based Security  
*
*
MS Outlook Integration
Workflow & Process Automation  
Mail Merge into MS Word & Excel
Wireless Edition  
$
Offline Edition
$
EDI Services      
Zip Code Proximity Search included included included included
* Customizable

  Online ERP Solutions:
Billing & Invoicing  
$
Inventory Management  
$
Project Management  
$
Employee Management  
HR Policy Tracking  
Expense Tracking  
Vacation Requests-PTOs  

Salesboom releases free seamless upgrades 4-5 times a year.

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Why Salesboom?
Customers Really Matter
Hosted vs. On premesis
Salesboom vs. Salesforce
Salesboom vs. ACT!

  More Features:
Salesboom.com Zip Code Proximity Search
Salesboom.com Enhanced User profile management
Salesboom.com Enhanced Accessibility for the visually impaired
Salesboom.com Enhanced Workflow controls
Salesboom.com Public Knowledge Base
Salesboom.com Big Deal Alert
Salesboom.com At-Risk Deal Alert
Salesboom.com Case Escalation and Routing Rules
Salesboom.com Lead routing Rules
Salesboom.com Support Hours Management
Salesboom.com Improved Shared Calendaring
Salesboom.com Web-to-Lead & Web-to-Case Auto Response rules
Salesboom.com User Login Hours and IP Rules
Salesboom.com User Interface Improvements
Salesboom.com POP3 email support

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