Wednesday, April 13, 2005—Halifax,
NS Canada- (https://www.salesboom.com)
Salesboom.com, industry
leading On demand hosted CRM software (Customer Relationship Management) / web-based SFA (Sales Force Automation)
service provider, today announced
that it was adding an uptime
guarantee to its Service Level
Agreement (SLA). The Service
Level Agreement, which governs
the level of service offered
to the end users, now contains
a clause guaranteeing a minimum
99.8% uptime ratio of its
Salesboom.com Web based Customer
Relationship Management software
(CRM software). The new uptime
guarantee, taking effect immediately
to all paying customers, sets
a new precedent in the On demand
or hosted CRM and SFA world
- a Web based Customer Relationship
Management software service
that is truly On demand, guaranteed
by the service provider in
very definitive black and
white terms.
"The Salesboom.com uptime
guarantee is something we've
decided to undertake to show
the world that web based CRM
and SFA (Customer Relationship
Management and Sales Force
Automation) is not only affordable,
but 100% reliable." Commented
Rami Hamodah, Salesboom President
and Co-Founder. "The Salesboom
hosted online web based CRM software (Customer Relationship Management) / web-based SFA (Sales Force Automation) service will
be there for you 24 hours
a day, 365 days a year. on demand hosted CRM software and SFA are here to stay,
and you can trust Salesboom.com
with all your critical small
business application needs."
The
Salesboom Service Level Agreement
is now one of the few Service
Level Agreements offered by
an Application Service Provider
(ASP) that guarantees a minimum
level of uptime. Of those
few, Salesboom's is among
the highest guaranteed percentage,
while many of its competitors
(such as Salesforce.com (NYSE:
CRM)) do not offer any guaranteed
uptime. The Salesboom SLA
also covers such provisions
such as a definition of the
Salesboom service itself,
as well as legally binding
clauses protecting customer
rights and ownership of their
data. The Salesboom service
is currently running at an
uptime average well above
that of the 99.8% guarantee.
"Salesboom has taken another
step further in assuring both
customers and prospects alike
that its Salesboom.com Web based
Customer Relationship Management
software (CRM software) and
Sales Force Automation software
(SFA software) solutions are
reliable and available," Commented
the VP of Sales.
"We understand that the small
business needs reassurance
that they'll have continual
access to their data - both
our own internal usage as
well as those in our Value
Added Reseller program, or
channel partner network dictate
that this data needs to be
available at all times. That's
why we're introducing this
new uptime guarantee in the
Service Level Agreement -
to show the world that the
Salesboom.com web based online web based CRM software / web-based SFA service is completely
trustworthy - guaranteed."
Salesboom's Service Level
Agreement for its small business
CRM On demand application
applies to all paying Salesboom
customers, including those
using the Salesboom Wireless
CRM Edition, Offline small business CRM edition
and PDA CRM Edition. Other
Salesboom features included
in coverage under the new
SLA uptime guarantee are the
Salesboom Web based Project Management , Web based Contact Management , Web-Based Lead
Management, Web based Opportunity
Management, Web based Campaign
Management and Marketing Automation,
and more. For more information
on the new Salesboom Service
Level Agreement, or the Salesboom.com
Web based Customer Relationship
Management software (CRM software)
and Sales Force Automation
software (SFA software) services,
interested parties are asked
to contact Salesboom directly
at 1.855.229.2043 (1.855.229.2043)
or via email at sales@salesboom.com
Additional information about
Salesboom's web based CRM
software and Salesboom's web based
SLA software can be found
here: Salesboom Online Web based CRM software products.
Prospective customers can
also utilize the Salesboom.com
30 Day Free
Cloud CRM Trial with no obligation.
About Salesboom.com
Salesboom.com is an On demand hosted CRM software (Customer Relationship Management) and web-based SFA (Sales Force Automation) software service provider that
offers the small business
the opportunity to tap into
a software technology that
is reserved for large corporations.
Salesboom.com is a web based
service that meets the budgetary
needs of most companies while
delivering valuable CRM and
SFA services, helping corporations
compete head-on with larger
competition employing traditional
Cloud CRM software solutions. Salesboom.com's
on demand hosted CRM software includes Web based Contact Management , Lead Management,
Sales Account Management Software, Products,
Contracts & Invoicing,
File & Web based Document Management ,
Forecasting, Customer Support,
Email, and the latest advanced
Cloud CRM Reporting & Analytics
tools. Included is a web based
messaging system (like instant
messaging) which allows for
cross-company, real time sales software collaboration
among employees.
It is our position that the
time has finally arrived for
small business to cash in
on the software industry's
promise of applications that
are useful, aggressively priced,
and accessible 24/7 from anywhere
there's an Internet connection.
For additional information
or a free trial, contact:
Tel: 1.855.229.2043 (toll
free in North America) or
902-446-7293, Fax: 902-446-4850
email: sales@salesboom.com
or https://www.salesboom.com