CRM & ERP Edition

Comparisons:

• Complete CRM & ERP software-as-a-service
• No upfront hardware or Software investments
• Free upgrades 5 times/year
• 99.8% Uptime Guarantee
• Per User Pricing

Salesboom On Demand
	Salesboom 1.877.276.7253 Click Here to have Salesboom call you. Free 30-day Trial Buy Now! Service Level Agreement

General Features	Team	Professional	Enterprise	Unlimited
Included Storage	50MB/User	100MB/User	150MB/User	500MB/User
Customer Service & Support
Premium Support		$	$
AJAX-rich GUI
Offline Edition		$	$
Wireless Edition		$	$

Workflow	Team	Professional	Enterprise	Unlimited
Workflow Rules	limited
Workflow Tasks	limited
Workflow Email Alerts	limited
Workflow System Alerts
Time-based Workflow			$
Custom Workflow Routing & Assignment
Automated Lead Routing
Real-Time Alerts
Multiple Business Processes
Custom Approval Processes & Activities

Sales Force Automation	Team	Professional	Enterprise	Unlimited
Account Management
Contact Management
Opportunity Management
Activity Management (Tasks, Events & Calendar)
Update reminders
Product catalog		$
Big Deal Alerts
At-Risk Deal Alerts
Process driven Alerts
Sales Quote & Proposal Management		$
Forecasting
Account and Opportunity Team Selling
Customer Lifecycle Management
Real-Time Contract Management
Mass Quota Updates
Revenue Schedule Management
Territory Management
Customized Client List Creation
Asset Management
Partner Relationship Management (PRM)
Partner self-service portal			$

Marketing Automation	Team	Professional	Enterprise	Unlimited
Lead Management
Campaign Management
HTML email templates
Email marketing
Web Capture Records
Web-to-Lead Auto Response Alerts
Auto-response emails
Direct Mail Management
Email-To-Lead
Campaign management
Drip Marketing Tools

Customer Service and Support	Team	Professional	Enterprise	Unlimited
Case & Incident management
Online case capture
History Tracking
Knowledge management
Solution Management
Case queues and auto-assignment
Advanced case escalation and notification
Email management (email-to-case)
Escalation Rules
Auto-response emails
Public Knowledge Base
Customer self-service portal
Custom Call Scripting			$
Call Center Integration

Document Management	Team	Professional	Enterprise	Unlimited
Document library
Notes and attachments
Record-Based Sharing Controls

Data Management	Team	Professional	Enterprise	Unlimited
Custom CRM Audit Trail
Data Migration	$	$
Data Validation
Import De-Duplication
Customized Data Importing & Exporting
Daily/Weekly/Monthly Export Service
Data Cleansing		$	$

Security	Team	Professional	Enterprise	Unlimited
SSL Encryption
Firewall
Profile Security Controls	limited
IP and Hours of day Login Restrictions
Two-Factor Authentication			$	$

Contract Management	Team	Professional	Enterprise	Unlimited
Contract repository
Approval management
Renewal management

Reporting and Analytics	Team	Professional	Enterprise	Unlimited
Standard reports
Custom reports
Real-Time Dashboard Analytics
Analytic Mash-Ups
Read-Only Report Access

Enterprise Resource Planning	Team	Professional	Enterprise	Unlimited
Billing & Invoicing		$
Order Management			$
Inventory Management		$
Accounts Receivable
Accounts Payable
Project Management
HR Policy Tracking		$
Employee Relationship Management		$
Expense Tracking and Reporting		$
Vacation Requests/PTO Management
Payroll & Multi Tier Commission Management
Timesheet Management			$
Recruitment Management			$
Event & Conference Management			$

$:Each ERP Model can be added for $10/user/month per model.

Email Supervision & Retention	Team	Professional	Enterprise	Unlimited
Fully Integrated Email system
HTML email templates
HTML email tracking
IMAP & POP3 email support
Mass Email support

Employee Collaboration	Team	Professional	Enterprise	Unlimited
Integrated Instant Messaging service
Shared Calendar
Employee Self-service Portal			$

Integration	Team	Professional	Enterprise	Unlimited
Microsoft Outlook
QuickBooks			$
SAP R3			$
EBay Integration			$
Skype
FedEx/UPS			$
Yahoo Messenger/MSN			$
Google News			$
Stock Info
Google Maps
Yahoo Weather
Web Services API			$
Sandbox			$
Connect for Oracle11i 8			$	$
Connect for SAP R/3 8			$	$

Customization	Team	Professional	Enterprise	Unlimited
Max Number of Fields per Object	100	200	1000	2000
Unlimited Custom Fields
Custom Views
Custom Reports
Custom Links
Custom Tabs
Custom Profiles
Drag-n-Drop Layout Editor
Record-Level Security
Field-Level Security
IP and Hours of day Login preferences
Accessibility Options
Mail Merge into MS office documents
Custom Buttons
Custom Conditional Highlighting
Custom Object Sharing Security Settings
Custom Report Formulas
Web 2.0 Mash-Ups
Image Fields
Easily Customized Page Layouts
Record-Dependent Page Layouts
Rename Tabs and Labels

Other Features	Team	Professional	Enterprise	Unlimited
Zip Code Proximity Search
Recurring Tasks & Events
Delegated Administration
Multidepartmental Administration		$
Multilingual Solutions

* Based on minimum annual commitment.
** Limited Time Offer, Valid to April 30, 2008
*** Additional fees may apply. Prices are quoted in US dollars. Buy Now!
$ Features can be added for $10/user/month per model.