Salesboom.com Releases Next Generation hosted CRM & CLM Solutions

Monday, August 29, 2005 — Halifax, NS Canada- (https://www.salesboom.com)

Salesboom.com, industry leading provider of cutting edge and innovative on demand hosted CRM software, web-based SFA, ERP software and CLM solutions, today announced the release of Salesboom.com v7.0, the latest release in Salesboom's history of groundbreaking hosted CRM software updates. Salesboom v7.0 introduces a wide range of new features, from tools that its competitors do not have like Sales Team Management as well as Recurring Events and Tasks management; to a new focus on the Customer Lifecycle & Value, and Return on Customer (ROC) metrics. From a simple web based interface, which also got a new face lift in v7.0, Salesboom empowers the small business around the world with key CRM, SFA, ERP Software and CLM features which are seamlessly integrated, enabling them to fully optimize the lifetime value of their customer relationships.

Unlike other on demand hosted CRM software providers, Salesboom has a hosted of features aimed at making sure its wall-to-wall hosted small business software solutions include all the functionality small businesses need to succeed. From its long-standing position as the only web based CRM provider that provides hosted integrated Web based Project Management and collaboration tools in its solution; Salesboom.com, the first hosted software provider to offer a complete Customer Lifecycle Management (CLM) solution; has also rolled out many more features that are unique to its hosted CRM offering, including accessibility options for the visually impaired.

The new Salesboom.com v7.0 release has also allowed Salesboom to introduce key new features that fine-tune its comprehensive ERP Software offering, including Inventory Management systems. However, integrating the ERP Software features with Customer Lifecycle Management, or CLM, is also an important part of the Salesboom On Demand hosted CRM software system, which focuses on maintaining positive relationships with the customer throughout their lifecycle. This gives your organization unprecedented insight into the customer lifecycle, as well as the ability to maximize your customer profitability throughout the lifecycle.

"Salesboom is continuing to trial-blaze where other CRM companies are too scared to go," Salesboom's President and Co-Founder Rami Hamodah stated. "Our new focus on managing the customer experience is a re-awakening of the key concepts that CRM used to be about. Instead of new gadgets, integration partnerships and outlandish statements about being an operating system, Salesboom is taking a step forward and focusing on what CRM is supposed to be about - the customer."

Salesboom has also released a new Customer Self-Service Portal; giving organizations a key tool to help manage customer expectations. Salesboom's Customer Self-Service Portal decreases the total cost of handling customer cases exponentially, which can save organizations tremendous amounts of overhead in their customer contact centers.

"Redefining hosted CRM is what Salesboom is all about," commented Justin Webster, VP of Marketing with Salesboom. "Our CRM offering is refined, focusing on the important metric of ROC instead of what your ROI will be. We're taking a different, bolder path than our competitors, concentrating on the key philosophy of what CRM really means - Customers Really Matter. We'll give you the tools you need to put your customers first and take care of their needs. The software is only a small part of the battle - what we're really selling is the idea that CRM is about managing the customer lifecycle, and it works."

The new Salesboom v7.0 offering is available immediately for all Salesboom subscribers and 30 Day Free CRM Trial users. A full listing of all changes and additions for the v7.0 release is available in the New Features Section. For more information, interested parties are being asked to contact Salesboom directly at 1.855.229.2043 or via email at sales@salesboom.com

Salesboom.com is an On demand hosted CRM software (Customer Relationship Management) and web-based SFA (Sales Force Automation) software service provider that offers the small business the opportunity to tap into a software technology that is reserved for large corporations. Salesboom.com is a web based service that meets the budgetary needs of most companies while delivering valuable CRM and SFA services, helping corporations compete head-on with larger competition employing traditional CRM software solutions. Salesboom.com's on demand hosted CRM software includes Web based Contact Management , Lead Management, Sales Account Management Software, Products, Contracts & Invoicing, File & Web based Document Management , Forecasting, Customer Support, Email, and the latest advanced CRM Reporting & Analytics tools. Included is a web based messaging system (like instant messaging) which allows for cross-company, real time sales software collaboration among employees.

For additional information or a free trial, contact: Tel: 1.855.229.2043 (toll free in North America) or 902-446-7293, Fax: 902-446-4850 email: sales@salesboom.com