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Licensing FAQ
Licensing Frequently Asked Questions (FAQs)
How are your products priced?
Salesboom editions are priced per user. Prices are quoted monthly for Professional and Enterprise Editions with a minimum 1 year commitment. Team and Solo Editions are priced yearly.
Enterprise and Professional edition customers with 5 seats or more can pay the subscription fees semi annually.
Is support included in your prices?
Yes. All Salesboom subscriptions include a support plan.
What about upgrades? Are they included?
Yes. All Salesboom subscriptions will receive timely upgrades 4-5 times a year free of charge. With our software-as-a-service model, upgrades are accessed automatically when they become available.
What are the minimum users required?
Enterprise and Professional Editions have no minimum or maximum user requirements.
Team Edition has a minimum user limit of 5 and a maximum of 30 users.
Solo edition is limited to one user only.
What about Service Level Guarantees?
Unlike many other vendors, Salesboom customers enjoy a comprehensive Service Level Agreement with an uptime guarantee of 99.8% or a refund will be issued.
Salesboom also provides a service monitor to inform our customers of any disruption in service transparently.
How do Salesboom editions differ?
Enterprise Edition is our complete CRM and ERP solution for organizations that require a wall-to-wall on demand customer facing and back office solution. This solution features Marketing Automation, Sales Force Automation, Customer Service and Support solutions, Accounting and Human Resource Management.
Professional Edition is our complete CRM solution for organizations that require their business processes automated across Marketing, Sales and Customer Service and Support. This edition does not include any back-office features such as product database, inventory management, accounting or HR.
Team Edition is our complimentary offering for small organizations or divisions at larger companies that require an on demand powerful fully-automated Sales Force Automation solution for groups of 5-30 users.
Solo Edition is made for individual Sales agents to completely manage their prospects, customers and the sales pipeline online. This solution is designed for agents that might not need or can influence the organizations they work for to adopt a company-wide on demand CRM solution.