HomeInstalled CRM Software vs On-Demand CRM

Installed CRM Software vs On-Demand CRM

The costs of going with traditional, installed CRM are much higher than On-Demand CRM as traditional CRM companies make their money in installing, configuring, customizing, helping you buy infrastructure, etc. What you are left with is product that will be phased out within the next couple years, so you will be force to upgrade then. And, or course with traditional CRM, support and upgrades are not included in the price as they are with Salesboom.com.

The following are the limitations of any installed CRM software and highlights the benefits of on-demand CRM as a different model for business software delivery and pricing.

With installed CRM you will be forced to purchase additional support and will have to renew your license in 1-2 years and re-install all the code, etc because of the following reasons:

1. support subscription expires, old version not supported, must either upgrade support or upgrade software
2. new features that you’re business will want to take advantage of
3. improvements in speed of the software + hardware infrastructure
4. Bug fixes that are only available in the latest version

The problem with installed software upgrades is that many times it triggers the need for newer hardware to support the new features. That means new PCs and new servers. Then you need to install, configure, test, rollout the new software which is a great expense of employees’ time and requires in-house technical staff or outsourcing to consultants.

With Salesboom, our business model is totally different. We provide a full CRM solution including Marketing, Sales, Support as well as many ERP functionalities such as products, billing, HR, etc. We license the software on a monthly per user price, with no upfront costs for infrastructure and no need to technical support to install and configure based on your company’s unique hardware, because there is no software to install.

And upgrades are free, for life. Not only free of charge, but free of hassle for our customers – all upgrades are performed seamlessly. You just log in the next day after a new release, and all users see a bunch of new features to help manage your day. And our releases are frequent – generally one a quarter.

The point here is why should your company be concerned about installing, configuring, and making technology secure? You should be focused on your principal business and outsource the headaches to Salesboom. It makes better business sense and your data is also more secure. Salesboom has a staff that monitors security of the software, hardware, and the network 24/7/365. Unless your company has the same in-house security monitoring, saving your data on PCs and servers in your office makes your customer data vulnerable. This is because most viruses and attacks come through email and are targeted at unsuspecting users and through the PC which is the most unsecured computer on the network.